Client Profile

A comprehensive 360° view of every client — current balance, loyalty points, last visit, order frequency, purchase trends, and personal notes all in one page.

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Overview

PharmaSync's Client Profile page consolidates everything you need to know about a customer into a single, structured view. From the moment you open a client, you see their current balance, credit status, loyalty points, last visit date, average order value, and purchase frequency — all without navigating between different sections of the system. The page includes a dual timeline chart showing the last 30 days of orders vs. the last 30 months, so you can spot both short-term patterns and long-term buying trends at a glance. Below the summary, full transaction history, purchase categories, and notes are organized in tabs — giving you everything from the last invoice to the client's preferred product categories. Personnel notes can be attached directly to the client record, ensuring that important context — like payment habits, special arrangements, or personal preferences — is always visible to whoever is serving the client next.

Key Capabilities

1

Current balance, credit limit, and payment status at the top

2

Loyalty points balance and tier status

3

Last visit date and average order value

4

30-day and 30-month purchase trend charts

5

Tabbed view: transaction history, purchase categories, and notes

6

One-tap WhatsApp and call actions from the client card

Why This Feature Matters

Serve clients faster with instant access to all their information

Spot credit risk immediately before creating a new order

Build stronger relationships by always knowing the client's context

Frequently Asked Questions

Can I see a client's full purchase history here?
Yes. The transaction history tab shows every order with date, value, and status — fully searchable.
Can I add private notes to a client?
Yes. Notes are attached to the client record and visible to all staff who have access to that client.
Is the balance visible before creating an order?
Yes. The current balance and credit status appear prominently so you can make informed decisions before adding items.

See This Feature in Action

Request a personalized demo and discover how PharmaSync can transform your pharmacy operations

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