PharmaSync includes CRM built for pharmacies in Egypt, inside the management system — not a separate marketing tool.
CRM for Pharmacies — Customer Management & Buying Insight
PharmaSync connects purchase history, customer value, and loyalty to the checkout screen. See top buyers, quiet customers, and referring doctors.
Request Free DemoWhat pharmacy CRM does
CRM here means one file per customer: balance, points, last visit, frequency, and notes. Checkout shows customer context without leaving the order. Management tracks top buyers, customers who need attention, and referring doctors.
Top Buyer Clients
Rank your highest-value clients by orders and revenue with period-over-period comparison badges.
Clients Needing Attention
Automatically surface clients with declining orders or long inactivity before they're lost.
Top Referral Doctors
Identify the doctors driving the most referrals and revenue with side-by-side period comparison.
Doctors Needing Attention
Detect doctors whose referrals are dropping and prioritize follow-ups with an attention score.
Client Profile
A complete 360° view of every client — current balance, loyalty points, last visit, order frequency, purchase trends, and personal notes in one clear view.
Smart Client Insight at Checkout
Right away see who your customer is while creating a sale — top buyer rank, loyalty badge, and key stats surface for you without leaving the sales screen.
Client Attention Alerts
Smart push notifications sent to management whenever the system detects clients whose purchase activity is declining or who haven’t returned — so you can act before you lose them.
Doctor Attention Alerts
Automated push notifications when a referring doctor’s activity drops below threshold — stay ahead of referral network erosion with timely, actionable alerts.
Frequently Asked Questions
What is CRM for pharmacies?
A system inside the pharmacy software that connects purchase history, customer value, and loyalty in one file and shows it during checkout.
Is loyalty part of PharmaSync CRM?
Yes. Loyalty points and customer offers appear with the profile and on the order screen.
How do I find customers who need attention?
PharmaSync flags dropped activity or long absence based on your setup, lists them as clients needing attention, and can alert management.
See CRM on your pharmacy data
Request a demo of the customer profile, loyalty, and attention alerts.
Request Free Demo