Privacy Policy

This Privacy Policy explains how PharmaSync handles personal and business information when you use our website, request demos, or use our services.

Last updated: July 6, 2026

1) Information We Collect

We collect information you provide directly and limited technical information required to operate and improve the service.

  • Contact details such as name, phone number, email, and pharmacy name.
  • Demo request details and communication history.
  • Basic technical data such as browser type, device type, and approximate location.

2) How We Use Information

We use collected information to deliver requested services, improve product quality, and provide support.

  • Respond to demo requests, support messages, and business inquiries.
  • Operate, secure, and improve our website and services.
  • Send important service notifications and relevant product updates.

3) Information Sharing

We do not sell your personal information. We only share data when needed for operations, legal compliance, or protection of rights.

  • Trusted service providers working under confidentiality obligations.
  • Legal authorities when required by applicable law.
  • Business transfers in the event of merger, acquisition, or restructuring.

4) Data Security

We apply technical and organizational safeguards to protect your information from unauthorized access, misuse, and loss.

  • Access controls, authentication mechanisms, and internal permission policies.
  • Operational security monitoring and periodic security updates.
  • Administrative controls to limit access to authorized personnel.

5) Data Retention

We retain data only as long as necessary for service delivery, legal obligations, dispute resolution, and legitimate business purposes.

  • Retention periods depend on the type of data and legal requirements.
  • Some records may be retained for compliance or audit purposes.
  • When no longer needed, data is deleted or anonymized where feasible.

6) Your Rights

Depending on applicable law, you may have rights to access, update, correct, or request deletion of your personal information.

  • Request access to information associated with your account or inquiries.
  • Request correction of inaccurate or outdated information.
  • Request deletion where legally permissible.

7) Contact Us

If you have questions about this policy or your data, please contact us through the Contact page.

  • Use the contact form on our website.
  • Include enough details so we can identify and process your request.
  • We may update this policy from time to time and publish the latest version here.