Doctor Attention Alerts
Automated push notifications when a referring doctor’s activity drops below threshold — stay ahead of referral network erosion with timely, actionable alerts.
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Overview
Doctor Attention Alerts applies the same proactive notification model to your referral network. The system monitors every referring doctor's activity and automatically sends a push notification to management when one or more doctors show a significant drop in referrals or have gone quiet for too long. Each notification includes a count of affected doctors and links directly to the Doctors Needing Attention page, where medical representatives can see each doctor's attention score, decline percentage, and last referral date — and take immediate action by calling or sending a WhatsApp message directly from the interface. By making referral network monitoring automatic, PharmaSync helps medical representatives focus their outreach efforts on the doctors who need attention most — not just the ones they happen to remember.
Key Capabilities
Automatic alerts when referring doctors' activity drops below threshold
Notification includes count of affected doctors and direct link
Links directly to Doctors Needing Attention page for immediate action
Covers both referral order drop and inactivity period
Delivered to owners and medical representative roles
Why This Feature Matters
Protect referral revenue by catching disengaging doctors early
Give medical reps a clear, automated signal for who to visit next
Replace manual referral network monitoring with system-driven alerts
Frequently Asked Questions
Who receives doctor attention alerts?
Is this different from the Doctors Needing Attention page?
Can I configure the threshold that triggers an alert?
See This Feature in Action
Request a personalized demo and discover how PharmaSync can transform your pharmacy operations
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