Doctor Attention Alerts

Automated push notifications when a referring doctor’s activity drops below threshold — stay ahead of referral network erosion with timely, actionable alerts.

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Overview

Doctor Attention Alerts applies the same proactive notification model to your referral network. The system monitors every referring doctor's activity and automatically sends a push notification to management when one or more doctors show a significant drop in referrals or have gone quiet for too long. Each notification includes a count of affected doctors and links directly to the Doctors Needing Attention page, where medical representatives can see each doctor's attention score, decline percentage, and last referral date — and take immediate action by calling or sending a WhatsApp message directly from the interface. By making referral network monitoring automatic, PharmaSync helps medical representatives focus their outreach efforts on the doctors who need attention most — not just the ones they happen to remember.

Key Capabilities

1

Automatic alerts when referring doctors' activity drops below threshold

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Notification includes count of affected doctors and direct link

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Links directly to Doctors Needing Attention page for immediate action

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Covers both referral order drop and inactivity period

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Delivered to owners and medical representative roles

Why This Feature Matters

Protect referral revenue by catching disengaging doctors early

Give medical reps a clear, automated signal for who to visit next

Replace manual referral network monitoring with system-driven alerts

Frequently Asked Questions

Who receives doctor attention alerts?
Pharmacy owners and staff with medical representative or manager roles receive the alerts.
Is this different from the Doctors Needing Attention page?
The page shows the full list whenever you open it. The alert is the proactive notification that tells you something needs your attention — you don't need to check the page manually.
Can I configure the threshold that triggers an alert?
Yes. You can set the minimum referral drop percentage and inactivity period that triggers the notification.

See This Feature in Action

Request a personalized demo and discover how PharmaSync can transform your pharmacy operations

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