Lost Sales
Record every product a customer asked for that you could not sell, so unmet demand is visible when you buy stock.
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Overview
When a customer asks for a product you cannot sell — because it is out of stock, or because it is not in your catalog at all — the counter can record it as a lost sale in a few seconds. Choose the product or type its name, add a note, and the request stays on the open list. The dashboard counts lost sales that are not archived yet. Archive a record after you have acted on it, and restore it later if you need it again. A lost sale is a demand log. It does not create an invoice, change stock, or reserve the item for that customer.
Key Capabilities
Record a missed request from the product list or by typing the name
Open lost sales stay counted on the dashboard until you archive them
Search by product, written name, notes, date, or archive status
Why This Feature Matters
See which products customers keep asking for and you keep missing
Buy from real demand, including items that are not in the catalog yet
Keep the counter moving: record the miss, then return to the sale
Frequently Asked Questions
Does a lost sale change stock or create an invoice?
What if the product is not in PharmaSync?
Can old records be hidden?
Related features
See This Feature in Action
Request a personalized demo and explore how PharmaSync can transform your pharmacy operations
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