Reserved Items
Hold a product for a named customer, then get a warning when that product arrives in a purchase or opening balance.
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Overview
When a customer needs an item you cannot hand over yet, reserve it in their name: product, selling unit, quantity, and a note. The reservation stays waiting, with the customer’s phone on the list, until you mark it fulfilled or cancel it. You can also set it back to waiting. When that product is later added on a purchase or an opening balance, PharmaSync warns that it is reserved and shows who is waiting, so staff can call them before the item is sold to someone else. Waiting reservations are counted on the dashboard. A reservation does not remove the product from stock.
Key Capabilities
Reserve a product, unit, and quantity for a named customer
Warning when a reserved product is received on a purchase or opening balance
Waiting, fulfilled, and cancelled, with the customer’s phone on the list
Why This Feature Matters
Do not forget who asked for an item that was out of stock
Call the right customer as soon as the product arrives
See open reservations from the dashboard without searching
Frequently Asked Questions
Does a reservation remove the item from stock?
When does the arrival warning appear?
Can a reservation be reopened?
Related features
See This Feature in Action
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